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Welcome to the Basware Insights Video Library

Basware Insights Video Library

Here you can find instructional videos on Insights anytime you want and dive into the content you wish.

Basware Insights is available in two tiers:

  • Basware Insights Essentials
  • Basware Insights Pro

Who are these materials for?

The Basware Insights video library is designed for Accounts Payable (AP) roles who are using, or want to start using, Basware Insights.

These instructional videos showcase how to use the features of the solution and fully leverage its many advantages. You will also discover new ways to leverage Basware Insights to address everyday challenges and unlock new value.

Familiarize and watch the short video tutorials

Watch all videos or choose content related to a specific area that interests you. The videos will guide you through the latest functionality and help you master Basware Insights in no time!

We recommend bookmarking this page as we will be continuously adding new and exciting content.

Insights Essentials tutorials ->

Insights Pro tutorials ->

Review supporting documents

Want to read more about the New Insights? We have created documents that provide more detailed guidance into each dashboard for both Insights Essentials, and Insights Pro.

Read supporting documentation ->

Insights FAQs

What is Basware Insights Essentials?

Basware Insights Essentials is for companies who want to get visibility into their Accounts Payable processes. 

What is Basware Insights Pro?

Basware Insights Pro takes AP data visibility a step further by leveraging advanced Gen AI to provide deeper, strategic insights that drive long-term value.  

What is new in Insights?

Basware Insights provides a next-level user experience. It has a lean user interface, more dashboards, and more precise KPI calculations. 

In addition, the Pro version is available with Gen AI for an exceptional user experience. 

With the new Insights, customers can unlock an additional service—Data Access—designed to deliver raw data for deeper analysis and seamless integration with other systems. Available in two service levels, Essentials and Pro, Data Access can be acquired by existing customers to enhance their Insights experience.

What is included in my offering?

As an existing customer, you get a free technical upgrade to your equivalent solution.

  • Existing Analytics customers are upgraded to Insights Essentials dashboards.
  • Existing Insights customers are upgraded to Insights Pro dashboards.

How can I get data access?

Please reach out to your Customer Success Manager (CSM) and Account Executive or your Digital Customer Success service desk.

How can I get the Pro version?

Please reach out to your Customer Success Manager (CSM) and Account Executive or your Digital Customer Success service desk.

Is it possible to get the Pro data access with the Essentials dashboards ?

No, that is not possible. The Pro data access always comes with the Pro dashboards. The Pro version enables wider access to data, both through dashboards and the data access APIs.

When can I get New Insights?

New Insights has been enabled for a smaller group of customers as a Beta version for co-creation purposes. New Insights will be enabled post-General Availability (GA) in a phased manner to all Analytics and Insights customers. We are targeting to start the roll-out towards the end of Spring 2025.